FREQUENTLY ASKED QUESTIONS
How can I place an order?
Orders can be placed directly through the website by adding your items to the cart and completing checkout.
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What payment methods do you accept?
All major credit and debit cards.
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Do you offer local pick-up?
Yes! If you select Local (Pick-Up) at checkout, I will provide the pick-up date, time and location details using the contact information you provide.
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How long does it take to process my order?
Processing times vary depending on the item, but most orders are prepared within 3-5 business days.
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Do you ship orders?
Yes, I offer shipping. Shipping options and rates are calculated at checkout.
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How will I know my order is confirmed?
Once your order is placed, you’ll receive an email confirmation with your order details.​
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Do you offer bulk or custom orders?
Yes! I’d be happy to discuss bulk or custom requests. Please contact me directly with your details, and I will provide a personalized quote.
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Can I order a design that isn’t listed on the website?
Yes! If you don’t see the exact design you’re looking for, I can still create it for you. Simply reach out with your request.
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Do I have to book through the website?
No, booking through the website is not the only option. If you’d prefer, you can contact me directly to place your order.
